Terms and Conditions

Lumqeva · Store Terms

Terms for purchases made through our store.

These Terms and Conditions govern purchases made through the Lumqeva online store and should be read together with the policies displayed on the site.

Products & Pricing

We make reasonable efforts to present product descriptions, images, availability, and prices accurately. Product information and availability may be updated from time to time.

Materials, Colors & Appearance

Wood tone, textile color, ceramic finish, lighting appearance, dimensions, and other visual details may vary slightly because of lighting, screen settings, material variation, or normal manufacturing tolerance.

Dimensions & Intended Use

Customers are responsible for reviewing product dimensions, general suitability, placement requirements, and intended decorative use before purchase.

Orders

Submitting an order does not require us to accept an order that cannot be processed, paid for, fulfilled, or lawfully completed.

Payments

Payment is handled through the methods available at checkout. Customers are responsible for providing accurate billing and payment information.

Shipping, Returns & Refunds

Shipping, return, cancellation, and refund matters are also governed by the applicable policies displayed on the Lumqeva store.

Company Details

Business Information

Lumqeva
Brand Name
Lumqeva
Legal Company Name
Shenzhen Aiwudui Culture Technology Co., Ltd.
Owner
Wu Yujun
Website
lumqeva.com
Business Address
Room 303, Block C, 3rd Floor, Tianjing Building, Tianan Cyber City, No. 6 Tairan 5th Road, Tianan Community, Shatou Subdistrict, Futian District, Shenzhen, Guangdong, China
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM - 8:00 PM
Questions about these terms?
Contact customer support using the email or phone number shown in the business-information card.